Privacy Policy – Khushi Tourism LLC

Khushi Tourism LLC is a travel and tourism company based in Dubai, United Arab Emirates, owned and managed by AJ Kishnani (CEO) and Mona Kishnani (Managing Director).

We provide travel and tourism services, including tours and activities, holiday packages, UAE visa assistance, hotel bookings, transportation, and other travel-related services.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, contact us, make a booking, or use our services.

Depending on how you interact with Khushi Tourism LLC, we may collect information such as:

• Your name and contact details, including email address and phone number.
• Date of birth or age where required for a booking or travel service.
• Passport, identification, visa, or other travel-document information where required to arrange travel or visa services.
• Booking, itinerary, tour, hotel, transportation, and activity details.
• Pickup and drop-off information where applicable.
• Payment and transaction-related information required to process or confirm a booking.
• Information you provide when contacting us by email, phone, WhatsApp, live chat, contact forms, or other official communication channels.
• Information submitted through reviews, comments, enquiries, or feedback.
• Technical information such as IP address, browser type, device information, and website usage data.
• Any other information you voluntarily provide when requesting or using our services.

Khushi Tourism LLC may use personal information to:

• Process and manage bookings and travel arrangements.
• Provide tours, activities, accommodation, transportation, visa assistance, and other requested services.
• Communicate with customers about bookings, enquiries, changes, cancellations, and travel arrangements.
• Provide customer support before, during, and after a trip.
• Process payments and issue booking confirmations, tickets, vouchers, and other travel documents.
• Assist with visa applications or other travel documentation where requested.
• Respond to enquiries, complaints, feedback, and customer requests.
• Improve our website, services, and customer experience.
• Detect, prevent, and investigate fraud, misuse, or security incidents.
• Meet applicable legal, regulatory, accounting, administrative, or security requirements.
• Send promotional communications where permitted and where appropriate consent or another applicable legal basis exists.

When visitors leave comments on the Khushi Tourism LLC website, where this feature is available, we may collect the information provided in the comments form, along with the visitor's IP address and browser user agent information to assist with spam detection and website security.

If the website uses the Gravatar service, an anonymised string generated from your email address (also known as a hash) may be shared with Gravatar to determine whether you use the service.

The Gravatar Privacy Policy is available at https://automattic.com/privacy/.

Where applicable, after your comment has been approved, your profile picture may be publicly visible alongside your comment.

If you upload images to the Khushi Tourism LLC website, you should avoid uploading images containing embedded location information (EXIF GPS data).

Visitors to the website may be able to download images and extract any location information included in those files.

We recommend removing sensitive or unnecessary location information before uploading images to our website.

The Khushi Tourism LLC website may use cookies to improve website functionality, remember user preferences, support security features, and enhance the browsing experience.

Cookies are small files stored on your device when you visit a website.

Depending on the features enabled on our website, the following cookies may be used:

Comments Cookies

If you leave a comment on our website, you may have the option to save your name, email address, and website information in cookies.

These cookies are intended for your convenience so that you do not need to enter your information again when leaving another comment.

Where this feature is enabled, these cookies may remain active for up to one year.

Login Cookies

If our website provides account login functionality, temporary cookies may be used to determine whether your browser accepts cookies.

These temporary cookies do not contain personal information and are generally removed when you close your browser.

When you log in, additional cookies may be used to save your login information and display preferences.

Depending on the website configuration:

• Login cookies may remain active for two days.
• Screen preference cookies may remain active for one year.
• Selecting a “Remember Me” option may keep your login active for up to two weeks.
• Logging out of your account will remove the relevant login cookies.

Website Administration Cookies

If authorised users edit or publish articles through the website, additional cookies may be used to record editing information, such as the article or post ID.

Such cookies do not necessarily contain personal information and may expire after one day.

Other Website Cookies

We may also use essential, functional, or analytics cookies where appropriate to support website performance, security, and functionality.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

Pages or articles on the Khushi Tourism LLC website may include embedded content such as videos, images, maps, articles, or other materials from third-party websites.

Embedded content from other websites may behave in the same way as if you had visited those websites directly.

These external websites may:

• Collect information about your visit.
• Use cookies or similar tracking technologies.
• Include additional third-party tracking systems.
• Monitor your interaction with their embedded content.
• Track your interaction if you have an account with the external website and are logged in.

Khushi Tourism LLC does not control the privacy practices of independent third-party websites.

We recommend reviewing the privacy policies of the relevant third-party providers when interacting with external content.

Where necessary to provide requested services, Khushi Tourism LLC may share relevant personal information with trusted service providers, suppliers, operators, hotels, transportation providers, visa-related service providers, payment processors, technology providers, or other parties involved in fulfilling your booking or request.

This may include:

• Hotels and accommodation providers.
• Airlines and travel service providers.
• Tour operators and attraction providers.
• Transportation and airport transfer providers.
• Visa processing and immigration-related service providers.
• Payment gateways, banks, and financial service providers.
• Website hosting and technology service providers.
• Relevant government authorities where required.

We may also disclose information where necessary to comply with applicable laws, regulations, legal processes, or legitimate security requirements.

We aim to share only the information reasonably necessary for the relevant purpose and expect applicable service providers and partners to handle information responsibly.

Khushi Tourism LLC retains personal information for as long as reasonably necessary to:

• Provide requested travel and tourism services.
• Manage bookings and customer relationships.
• Maintain booking and transaction records.
• Meet administrative and accounting requirements.
• Respond to enquiries, complaints, or disputes.
• Maintain appropriate business records.
• Comply with applicable legal and regulatory obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

Information that is no longer required may be deleted or securely disposed of, subject to applicable retention requirements.

Depending on applicable law, you may have certain rights relating to the personal information held by Khushi Tourism LLC.

These may include:

• Requesting access to personal information we hold about you.
• Requesting a copy or export of your personal information where applicable.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of personal information where applicable.
• Raising questions or concerns about how your personal information is collected, stored, or processed.
• Withdrawing consent for certain processing activities where consent is the applicable legal basis.
• Requesting that promotional communications be discontinued.

Some requests may be subject to legal, administrative, contractual, security, or other applicable requirements.

To make a privacy-related request, please contact Khushi Tourism LLC using the following email address:

info@khushitourisms.com

We will review your request and respond in accordance with applicable requirements.

Khushi Tourism LLC takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, loss, or disclosure.

Access to personal information is limited to individuals and service providers who require it for legitimate business purposes.

We aim to maintain appropriate administrative, technical, and organisational measures to protect customer information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Customers should avoid sending unnecessary sensitive information through unsecured communication channels.

We also encourage customers to contact us through our official communication channels when sharing important travel documents or personal information.

Khushi Tourism LLC may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, services, legal requirements, or data protection practices.

Any updated version will be published on our website.

We encourage visitors and customers to review this Privacy Policy periodically to stay informed about how we handle personal information.

If you have questions about this Privacy Policy, how your personal information is handled, or wish to make a privacy-related request, please contact us using the details below.

Company Name:

Khushi Tourism LLC

CEO:

AJ Kishnani

Managing Director:

Mona Kishnani

Address:

Abstract Business Center, Oud Mehta, Dubai, United Arab Emirates

Phone:

+971 50 885 3977

Email:

info@khushitourisms.com

Our team will assist you with privacy-related enquiries and requests in accordance with applicable requirements.